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Frequently Asked Questions
Welcome to Easy-eshop.co.uk, please find some answers here for the common questions we are asked. If you can't find an answer to your question here, then please contact us using our contact form
Q. What do i get for my money?
Here at Easy-eshop.co.uk, we like to keep things straight forward. We will design & setup your new e-commerce website, and host it for a year.
Q. Does Easy-eshop.co.uk receive a percentage of the stores' revenue?
A. No, all proceeds & profits generated by the site are paid to you via your chosen payment provider.
Q. I'm new, how do I order?
Once you are ready, you can easily order & pay directly on our website. We accept most popular credit cards, debit cards and also PayPal. After Payment is received one of our Sales team will contact you, for a custom consultation of your needs.
Q. Will we need to have a meeting?
In the majority of cases a meeting isn't necessary and 90% of our sites are generally completed with contact via email and telephone only.
Q. How long will it take?
If you have a deadline in mind we will endeavor to meet it for you. The timescale of a project can vary on a number of factors, such as the complexity of the project & the requirements. Sometimes it will depend on the client, the most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client. But 2-3 weeks is an ideal lead-time.
Q. Why should I register?
In future it will make it easier for you to reorder customised goods.
Q. Cannot remember your password; don't panic!
If you forget your password click on 'Forgotten password?' and we will send you a new one. Passwords are case sensitive. To make it easier, why not save the site address ( www.easy-eshop.co.uk ) in your favorites and edit the name to include your password?
Q. Are my details secure?
All the information we ask for when you place your order is essential for us to process your order and keep you up to date on the latest offers available from Easy-eshop.co.uk. We use the latest SSL encryption 128 bit technology (the highest level commercially available). To ensure all your details are kept secure. We do not sell, rent or otherwise pass on any of your details to other parties.
Q. What after sales support do you offer?
After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support thereafter will be charged.
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